Returns Policy:Exchanges and store credit are completely free — no return shipping fee! Refund returns incur a £4 return fee per order. Store credit is issued as a personal discount code valid for 12 months on any product.
Find Your Order
Looking up your order...
Select Items to Return
Submitting your return request...
Return Request Submitted!
We've sent you an email with your free Royal Mail returns label link.
Important conditions: To qualify for a refund or exchange, please ensure that the item is returned in its original condition with intact tags, packaging, and folded correctly. Items that do not meet these conditions will not be eligible for a refund or exchange.
⏰ You have 14 days from today to drop off your return at the Post Office. Remember to keep the proof of postage receipt for your records.
What happens next:
Click the button below to get your free returns label or QR code
Pack your items securely in the original packaging
Drop off at any Post Office within 14 days
Once the item has been received at our warehouse, our team will promptly reach out to you within 48 hours to process your request
If you have any further questions or need assistance, please don't hesitate to contact our customer support team.
