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Payment Information

Welcome to our Payment FAQ page

1. What payment methods do you accept? We accept various payment methods to make your shopping experience convenient and secure. Currently, we support the following payment options:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards (Visa, MasterCard)
  • PayPal
  • Apple Pay
  • Google Pay

2. Is it safe to make payments on your website? Absolutely! We take the security of your payment information very seriously. Our website uses the latest encryption technology to ensure that your personal and payment details are protected. Additionally, we do not store any credit card or payment information on our servers, providing an extra layer of security.

3. When will my credit/debit card be charged? Your credit or debit card will be charged at the time of placing your order. This helps us process your purchase promptly and ensures that your items are reserved for you.

4. Can I use multiple payment methods for a single order? Currently, we do not support using multiple payment methods for a single order. You can use one payment method per transaction.

5. What currency will I be charged in? All prices on our website are listed in your local currency. When you proceed to checkout and make payment, you will be charged in the same currency displayed on the product pages. This ensures transparency and avoids any potential conversion fees.

6. Do you offer installment payment options? Yes, we do offer installment payment options for certain purchases. During the checkout process, if your order is eligible for installment payments, you will see the available options to spread your payments over time.

7. Can I use a gift card or store credit for payment? Yes, you can use a valid gift card or store credit during the checkout process. Simply enter the gift card or store credit code in the designated field, and the respective amount will be applied to your order.

8. What should I do if my payment fails? In case your payment fails, we recommend the following steps:

  • Double-check that all the payment details you entered are correct, including the card number, expiration date, and security code.
  • Ensure that your payment method has sufficient funds to cover the purchase.
  • If the problem persists, contact your bank or financial institution to check if there are any issues with your account or card.
  • Alternatively, you can reach out to our customer support team for assistance.

9. Is it possible to get a refund for my order? Yes, we have a refund policy in place. If you’re unsatisfied with your purchase or encounter any issues, please refer to our Refund Policy page for detailed information on how to initiate a refund request.

If you have any other questions or concerns related to payments, please don’t hesitate to contact our customer support team. We’re here to help you with a seamless shopping experience!