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Delivery is free for all orders within the UK.  We ship worldwide!

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Shipping & Delivery FAQ

  1. What are the shipping options for UK orders? All UK orders are shipped for FREE and are delivered within 2-3 working days (Monday to Friday). We use the Royal Mail Tracked Service for efficient and secure deliveries. UK PREMIUM: Need your order urgently? Choose our UK Premium service for just £3.99, and your items will be delivered within 1-2 working days for orders placed before 3 pm (excluding public holidays and weekends).
  2. Are there any shipping charges for international orders? Yes, all international orders are subject to a flat-rate shipping fee of £9.99 per order. This ensures that you receive your items safely, no matter where you are located.
  3. Tell me more about the UK shipping services available.
    • Royal Mail Tracked Service: This is our standard shipping option for UK orders. It guarantees delivery within 2-3 working days, excluding public holidays and weekends, and it’s completely FREE for all UK customers.
    • BFPO (Use UK Standard): If you are in a British Forces Post Office location, we offer free shipping using the UK Standard delivery. Please check the MOD website for current BFPO delivery timescales.
    • UK PREMIUM: Need your order urgently? Choose our UK Premium service for just £3.99, and your items will be delivered within 1-2 working days for orders placed before 3 pm (excluding public holidays and weekends).
  4. What are the international shipping options available? For international orders, we offer two shipping options:
    • Royal Mail International Tracked Europe: Delivery time for this service is 3-5 working days, and it costs £9.99.
    • Royal Mail International Tracked Rest of World: This service ensures delivery within 9-14 working days for £9.99.
    • DHL Express Europe; Delivery in 1-2 working days
    • DHL Express Worldwide; Delivery in 2-5 working days
  5. Are there any restrictions on certain items for international orders? Yes, some items may be restricted by local laws in certain countries. It is essential for you to be aware of these restrictions before placing an order. If you purchase a prohibited item and it is returned to us, your refund will not include any shipping and customs fees incurred.
  6. Who is responsible for customs charges on international orders? Customs charges, if applicable, are to be paid by the customer. Please check with your local customs authorities to understand the charges that may apply to your order.
  7. Can you guarantee the shipping times for all orders? While we work with reliable delivery companies and provide estimated shipping times, please note that unforeseeable circumstances such as bank holidays, shipping exceptions, adverse weather conditions, customs checks, or other factors may lead to minor delays. Rest assured, we do our best to ensure timely deliveries.

Please be aware that for international orders, we strive to process them promptly, but during busy periods, it may take 1-2 days to process. If any delays occur, we will promptly inform you. Thank you for your understanding.

We hope this shipping FAQ page has answered any questions you may have regarding our shipping services. Should you require further assistance or have any specific inquiries, please don’t hesitate to contact our customer support team. Thank you for choosing us for your shopping needs!